Hours of Operation
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- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday & After Hours: By Appointment Only
Dealership & Shop Location
Canadian Auto Napa Auto Care and We Buy Cars Canada
#109 – 25 Chisholm Avenue, St. Albert, Alberta
(Located two blocks north of Anthony Henday Drive)
Shop With Total Confidence! Great Place | Great Products | Great Service | Great Prices | Great People
Contact us
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- Phone: 780-569-0654
- Fax: 780-569-0655
- Auto sales & General Inquiries: info@canadianautoremarketing.ca
- Automotive Services: service@canadianautoremarketing.ca
- We Buy Cars Canada: info@webuycarscanada.ca
The Importance of Vehicle Maintenance
Taking care of your vehicle is essential to ensuring it remains safe, reliable, and efficient. Regular maintenance and service checks not only reduce both short- and long-term costs but also help maintain your vehicle’s value and protect the environment.
If you’re not familiar with your vehicle’s systems or what servicing is required, maintenance can feel overwhelming. Fortunately, manufacturers provide scheduled maintenance guidelines designed specifically for your vehicle’s make and model. Following these ensures your car continues to operate optimally and safely.
National Car Care Months
There are two dedicated times of year to remind drivers about the importance of proper vehicle care:
- April: National Car Care Month
As winter ends, it’s time to prepare your vehicle for spring driving and summer road trips. This includes checking your tires, brakes, and windshield wipers to ensure they’re ready for rainy conditions, as well as addressing any wear and tear that may have been overlooked during the winter months. - October: Fall Car Care Month
As colder weather approaches, fall is the time to prepare for winter driving hazards such as snow and icy roads. Inspect your brakes, tires, heating system, and other key components to make sure your vehicle is ready to handle the challenges of winter. Summer heat and long drives can put stress on your vehicle, making fall maintenance essential.
✅ By scheduling regular maintenance during these key times of year, you’ll extend your vehicle’s lifespan, reduce repair costs, and enjoy safer driving year-round.
Here’s a general vehicle systems overview with a service interval schedule for passenger cars, minivans, pickups, and SUVs. These are broad guidelines—specific schedules vary by manufacturer, so always consult the owner’s manual for exact intervals.
🔧 Engine System
- Oil & Filter Change: Every 5,000–8,000 km (3,000–5,000 miles) or every 6 months.
- Air Filter: Inspect every 12 months; replace every 20,000–24,000 km (12,000–15,000 miles).
- Fuel Filter: Replace every 40,000–80,000 km (25,000–50,000 miles).
- Spark Plugs: Replace every 50,000–100,000 km (30,000–60,000 miles), depending on type.
🚙 Transmission System
- Automatic Transmission Fluid (ATF): Replace every 50,000–100,000 km (30,000–60,000 miles).
- Manual Transmission Fluid: Replace every 50,000–80,000 km (30,000–50,000 miles).
- Clutch Inspection (manual): Check annually or if shifting issues occur.
🛞 Brake System
- Brake Pads & Rotors: Inspect every 20,000 km (12,000 miles) or annually. Replace as needed.
- Brake Fluid: Replace every 2–3 years regardless of mileage.
- Parking Brake Adjustment: Inspect every 12 months.
🛠 Suspension & Steering
- Shocks/Struts: Inspect every 20,000 km (12,000 miles); replace typically at 80,000–100,000 km (50,000–60,000 miles).
- Steering Components: Check alignment and joints annually or when abnormal tire wear occurs.
🔋 Electrical System
- Battery: Test annually after 2 years (cars) or 4 years (trucks/SUVs). Replace every 4–6 years.
- Alternator & Starter: Inspect with every major service.
- Lights & Fuses: Check at each oil change.
🌡 Cooling System
- Coolant/Antifreeze: Replace every 3–5 years or 50,000–100,000 km (30,000–60,000 miles).
- Hoses & Belts: Inspect every 20,000 km (12,000 miles). Replace cracked, swollen, or worn parts.
- Radiator Flush: Every 50,000–100,000 km.
🚗 Tires & Wheels
- Tire Pressure: Check monthly.
- Tire Rotation: Every 8,000–10,000 km (5,000–6,000 miles).
- Wheel Alignment: Check every 12 months or when uneven wear is noticed.
- Tire Replacement: Every 40,000–80,000 km, depending on wear.
🌬 Climate Control System
- Cabin Air Filter: Replace every 20,000–25,000 km (12,000–15,000 miles).
- A/C System Check: Annually, before summer.
- Heater Operation: Inspect before winter.
📋 General Service Interval Summary
|
System |
Interval (approx.) |
|
Oil & Filter |
5,000–8,000 km / 6 mo |
|
Air Filter |
20,000 km / 12 mo |
|
Spark Plugs |
50,000–100,000 km |
|
Transmission Fluid |
50,000–100,000 km |
|
Brake Pads |
Inspect 20,000 km |
|
Brake Fluid |
2–3 years |
|
Coolant |
3–5 years / 50,000–100,000 km |
|
Tire Rotation |
8,000–10,000 km |
|
Battery |
4–6 years |
|
Shocks/Struts |
80,000–100,000 km |
✅ Following these intervals helps extend vehicle life, improve safety, and reduce repair costs.
Batteries
What is it?
Your car’s starting and charging systems, and the battery, help ensure dependable vehicle operation whenever you drive your car and in all sorts of driving conditions. Make sure to check these systems regularly.
What does it do?
The battery stores electrical energy and the starter converts that energy into mechanical force to turn the engine for starting. The alternator produces electric current to replace what the starter used during start-up and to support electrical loads when the engine is running. An ignition module turns the low-voltage supply to the ignition coil on and off, and the coil produces the high voltage for the ignition system. This creates a spark at the spark plugs and ignites the air/fuel mixture in the engine. A belt transmits power from the front of the engine to the alternator’s pulley, along with other accessories.
Typical Wear and Tear
Driving habits such as frequent engine on/off cycles will cause more wear on the starter than a simple trip back and forth to work. Other factors include:
- Driving and weather conditions
- Mileage
- Vehicle age
- Excessive electrical draws like in-vehicle entertainment systems
Symptoms
- Headlights and interior lights dim.
- “Check Engine” and/or battery light may come on.
- Accessories fail to operate.
Belts & Hoses
What is it?
Your car’s belts and hoses are essential to the cooling, air conditioning and charging systems, and the engine. Don’t take these routine replacement intervals for granted because they can break down and leave you stranded.
What does it do?
The timing belt keeps the crankshaft and camshaft mechanically synchronized to maintain engine timing. Whether serpentine, V-belt, or fan belt (the belts on the outside of the engine), they all transmit power from the front of the engine to accessories that need to be driven, such as the air conditioning, the charging system, and fans. Radiator and heater hoses carry coolant to and from the engine, radiator, and heater core.
Typical Wear and Tear
Key items that affect the replacement interval for belts and hoses:
- Vehicle age
- Electrolytic corrosion
- Mileage
- Oil contamination
- Belt tension
- Failed hose clamps
Symptoms
- Squeaking noise from under the hood during start-up or operation
- Coolant leaks
- Dashboard light will illuminate.
- A/C System may fail.
- Engine overheating
- Smell of burnt rubber.
Brake Systems
What is it? Your car’s brake system is its most critical safety system, and you should check it immediately if you suspect any problems. A properly operating brake system helps ensure safe vehicle control and operation under a wide variety of conditions. What does it do? When you push the brake pedal, the force generates hydraulic pressure in the master cylinder. This pressure flows through the hydraulic lines and hoses to the wheel cylinders and calipers, forcing the shoes against the drums (drum brakes) and the pads against the rotors (disc brakes). The resulting friction slows the vehicle and is relative to the amount of force applied at the brake pedal. Typical Wear and Tear Brakes are a normal wear item for any car and eventually they’re going to need replacement. Avoid letting your brakes get to the “metal-to-metal” point, which usually means expensive rotor or drum replacement. Factors that affect wear include driving habits and quality of brake pads and shoes. Symptoms
- Squeaking noise from under the hood during start-up or operation
- Coolant leaks
- Dashboard light will illuminate.
- A/C System may fail.
- Engine overheating
- Smell of burnt rubber.
Emission System
What is it?
Your car’s emission system keeps the engine running cleanly and efficiently in all sorts of operating conditions. A steady or flashing warning light on your vehicle dashboard indicates a problem that is currently happening and may require immediate attention. Failure to do so can reduce your gas mileage or cause your vehicle to pollute.
What does it do?
Your car’s emission system controls the emissions, exhaust, and pollutants (including gasoline vapors escaping from the fuel tank), using an array of sensors, computerized engine controls and the exhaust components. The emission system substantially reduces harmful gases such as carbon monoxide (CO), unburned hydrocarbons (HC) and oxides of nitrogen (NOx) and, by law, must be maintained in operating condition.
Typical Wear and Tear
Some factors affecting the emission system include:
- Driving and atmospheric conditions
- Mileage
- Vehicle age
- Type of spark plug electrode material.
- Poor vehicle maintenance
- Poor quality fuel
- Damaged or worn sensors.
- Dry-rotted or cracked vacuum hoses.
Filters & Fluids
What is it?
Your car’s filters are important to the longevity of your car and interior comfort. Maximize your car investment by replacing filters regularly.
What does it do?
The oil filter traps contaminants, allowing the oil to flow through the engine unrestricted. The fuel filter separates harmful contaminants that may cause problems with carburetors or intricate fuel injectors. The air filter traps dirt particles, which can cause damage to engine cylinders, walls, pistons, and piston rings. The air filter also plays a role in keeping contaminants off the airflow sensor (in fuel-injected cars). The cabin filter helps trap pollen, bacteria and dust that may find their way into a car’s ventilation system.
Typical Wear and Tear
Filters are normal wear items that require regular checks and replacement. Factors that affect replacement intervals include:
- Mileage
- Driving habits
- Driving and road conditions
- Type of filter
- Vehicle type
Symptoms
- Poor gas mileage
- Hesitation while accelerating
- Musty odor in the cabin
Fuel System
What is it?
Your car’s fuel system works with the rest of the engine control system to deliver the best performance with the lowest emissions. Check your car’s fuel system regularly or immediately if you smell gas or suspect a problem.
What does it do?
The fuel system transfers fuel from the fuel tank and passes it through a fuel filter for straining before it arrives at the injectors. A pressure regulator controls fuel pressure to ensure good engine performance under a variety of speed and load conditions. Fuel injectors, when activated, spray a metered amount of fuel into the engine. Some vehicles use a return line system to return unused fuel back to the tank.
Typical Wear and Tear
Intervals for fuel system maintenance may be influenced by:
- Fuel quality
- Vehicle age
- Mileage/time
- Operating conditions
- Maintenance history
Symptoms
- Poor fuel economy
- Vehicle won’t start.
- “Check Engine” light is illuminated.
Engine cooling System
What is it?
The engine cooling system affects your car’s overall dependability and engine longevity. Cooling systems have advanced over the years with new coolant formulations and new radiator designs and materials. If you suspect a problem with your cooling system, you should check it immediately.
What does it do?
The key parts of the cooling system remove heat from the engine and automatic transmission and dissipate heat to the air outside. The water pump circulates coolant through the engine. The coolant absorbs heat and returns it to the radiator where heat is dissipated. The thermostat regulates the coolant temperature to keep it consistent for efficient engine operation.
Typical Wear and Tear
Factors that affect the replacement of cooling system parts include:
- Driving habits
- Operating conditions
- Type of vehicle
- Type of coolant
- Frequency of regular maintenance such as coolant changes
Symptoms
- Overheating
- Sweet smell
- Leaks
- Repeatedly need to add fluid.
Exhaust System
What is it?
Your car’s exhaust system has come a long way from the old days of exhaust pipes and mufflers. Today, the exhaust system is safety and emissions control rolled into one. Have your car’s exhaust system inspected regularly and check it immediately if you suspect any problems.
What does it do?
The exhaust system routes dangerous exhaust gas from the engine out and away from the car to keep from affecting the occupants. Next, the exhaust system reduces exhaust noise from the engine. The catalytic converter reduces the level of harmful pollutants in the exhaust. The oxygen sensors mounted in the exhaust system monitor the level of oxygen in the exhaust gases to maintain efficient engine operation and to monitor the converter’s operation.
Typical Wear and Tear
Maintain a safe car with regular exhaust system checks. Factors that affect replacement requirements include:
- Driving habits (short trips take their toll on exhaust system life)
- Road conditions (salt, road spray, bumps)
- Vehicle type
- Age of exhaust system parts
Symptoms
- Loud noise
- Rattling noise when starting, accelerating, or braking.
- Drowsiness while driving
- Rotten eggs smell
Lighting & Wipers
What is it?
Lights and wipers play a major role in safe driving – the chances for accidents increase if you can’t see or be seen. Some states have laws that require the headlights to be on with the wipers. If you detect any problems with your car’s lights or wipers, have them checked out at once.
What does it do?
The wiper system keeps excessive water, snow, or dirt from building up on the windshield and removes them to maintain clear visibility through the windshield. The lighting system provides nighttime visibility, signals and alerts other drivers, and supplies light for viewing instruments and the vehicle’s interior.
Typical Wear and Tear
Lights and wipers are normal wear items that require periodic replacement. Factors affecting replacement intervals include:
- Operating conditions (winter conditions are tough on wiper blades)
- Frequency of use
- Material and type of lights and wipers
- Sunny weather – wiper blades can deteriorate faster and need more frequent replacement in desert states.
Symptoms
- Chattering or streaking wiper
- Rapid signal blinking
- Dimming lights
Steering & Suspension
What is it?
The steering and suspension systems are key safety-related systems that largely determine your car’s ride and handling. Have these systems checked regularly, at least once a year and usually with a wheel alignment.
What does it do?
The suspension maintains the relationship between the wheels and the frame or unibody. The suspension system interacts with the steering system to provide vehicle control. When working properly, the suspension system helps absorb the energy from road irregularities such as potholes and helps to maintain vehicle stability. The steering system transmits your input from the steering wheel to the steering gear and other steering components to control the car’s direction.
Typical Wear and Tear
Over time, steering and suspension components wear out and require replacement. Regular checks are critical to maintain a safe car. Factors that affect wear include:
- Driving habits
- Operating conditions (potholes in road)
- Vehicle type
- Type of steering and suspension system
- Frequency of regular maintenance such as chassis lubrication and wheel alignment
Symptoms
- Car pulls to one side.
- Uneven tire wear
- Excessive noise, vibration or bouncing.
- Loss of control
Transmission
What is it?
The transmission works with the engine to provide power to your car’s wheels. Whether automatic or manual, the transmission plays a major role in the overall performance of your car. Make sure to check it at the first sign of problems.
What does it do?
A transmission/transaxle keeps the engine’s output optimally matched to the speed and load conditions. The torque converter, connected to the automatic transmission/transaxle input shaft, connects, multiplies, and interrupts the flow of engine torque into the transmission. Universal and/or Constant Velocity (CV) joints connect to the driveshaft to transmit output power from the transmission to the rear axle on rear-wheel-drive cars and the front axle on front-wheel-drive cars. These joints also allow the driveshaft and/or CV shaft to work at an angle. The several different types of automatic transmission fluid serve multiple purposes cleans, cools, lubricates, transmits force, transmits pressure, inhibits varnish buildup, and continually protects the transmission.
Typical Wear and Tear
Wear and tear on the transmission can be influenced by:
- Driving habits
- Towing or excessive loads
- Operating conditions
- Condition of the transmission fluid
- Frequency of regular maintenance
Symptoms
- Slipping
- Hesitation
- Bucking
- Grinding gears
- Difficulty shifting
Vehicle Inspections
Canadian Auto/Napa Auto Care Centre in St Albert, AB. Is Licensed Vehicle inspection facility by Alberta Transportation Specializing in; OPI – Out of province inspections, CVIP – Commercial vehicle inspections, Skip / DoorDash / Uber / Taxi Vehicle Inspection, AMVIC Inspections, Warranty Inspection, Insurance Inspections, Buyer/Seller inspections, Safety Inspections on Commercial Bus, Light Duty Trucks, School Bus, Light Motorhome, and all makes and models of import and domestic vehicles.
SHOP POLICY IN EFFECT
**Canadian Auto / NAPA AutoCare
Shop Policy, Terms, and Conditions of Service (Legal/Compliance Version)**
AMVIC Licence No. B2008146 | GST No. 82868 9471 RT0001
Applicable to All Retail and Fleet Customers
The Customer (“Customer”) acknowledges and agrees that, by requesting, authorizing, or accepting any services performed by Canadian Auto / NAPA AutoCare and Canadian Auto Remarketing (CAR) Ltd. (“Canadian Auto”), including but not limited to signing a repair estimate, repair order, work order, or accepting return of the serviced vehicle, the Customer shall be bound by the following terms and conditions, which collectively constitute the Shop Policy & Service Agreement.
- Wheel Retorque Requirement
1.1 Following installation of wheels and/or tires, the Customer shall return the vehicle to Canadian Auto after 100–150 kilometres of driving for a mandatory wheel fastener retorque.
1.2 This service is provided without charge and without appointment.
1.3 Failure by the Customer to comply with the retorque requirement may result in wheel loosening or related hazards. Canadian Auto accepts no liability for any damage, injury, or loss arising from the Customer’s failure to complete the required retorque.
- Pre-Existing Wheel, Fastener, and Stud Damage
2.1 Canadian Auto shall not be responsible for any pre-existing condition involving wheel rims, studs, lug nuts, or related components, including cross-threading, stretching, seizing, prior over-torquing, corrosion, or damage arising from any previous service provider.
2.2 The Customer acknowledges that such conditions may result in breakage during removal or installation and agrees that Canadian Auto shall bear no liability for damages or failures resulting from such pre-existing conditions.
- Damage Arising From Rust, Corrosion, or Seized Components
3.1 Canadian Auto shall not be liable for breakage or damage to parts or components that are excessively rusted, corroded, seized, weakened, or otherwise compromised due to age or condition at the time of service.
3.2 Reasonable care will be exercised; however, the Customer acknowledges that breakage under these conditions is unavoidable and outside the control of Canadian Auto.
- Refusal of Unsafe, Inadequate, or Improper Parts
4.1 While the Customer retains the right to select parts for installation, Canadian Auto reserves the exclusive right to refuse installation of any parts deemed unsafe, inadequate, incompatible, defective, or inappropriate, in its sole professional judgment.
4.2 Canadian Auto assumes no liability for claims arising from refusal to install such parts.
- Authorization for Additional Labour or Parts
5.1 In the event that additional parts or labour exceeding $100.00 above the Customer’s approved estimate are required, Canadian Auto shall make reasonable efforts to obtain prior authorization.
5.2 No further chargeable work shall proceed without approval unless the Customer is unreachable and delaying such repairs would create a safety hazard.
5.3 The Customer is financially responsible for all authorized parts, labour, and associated charges.
- Disposition of Replaced Parts
6.1 Customers may request return of replaced parts at the time the vehicle is picked up.
6.2 If no such request is made, all removed parts shall be recycled, scrapped, or disposed of immediately and shall not be retrievable thereafter.
6.3 Hazardous waste or cores subject to manufacturer or environmental return conditions shall not be provided to the Customer.
- Post-Service Inspection and Warranty Limitations
7.1 Canadian Auto will, upon Customer request made within 30 days of service completion, inspect workmanship for compliance with service standards at no additional cost.
7.2 The following limitations apply:
a. No refunds shall be issued after the vehicle leaves the premises.
b. Warranty applies solely to workmanship performed by Canadian Auto.
c. Warranty shall not apply to failures caused by unrelated issues, part defects, wear and tear, environmental conditions, or actions by third parties.
7.3 Warranty claims require the vehicle to be returned to Canadian Auto for evaluation.
- Warranty Void Due to Third-Party Intervention
8.1 Any warranty offered by Canadian Auto is void where the Customer or any third party has performed adjustments, modifications, or repairs to components previously serviced by Canadian Auto prior to warranty inspection.
8.2 Canadian Auto shall be the sole arbiter of whether third-party intervention occurred.
- Limitation of Liability
9.1 Canadian Auto shall not be liable for any loss or damage to the vehicle or its contents resulting from:
a. Fire, theft, vandalism, collision, or other events beyond reasonable control
b. Incidental damage occurring during repair where such damage relates to the vehicle’s pre-existing condition
c. Loss of personal property left inside the vehicle
9.2 Customers are advised to remove all valuables prior to leaving the vehicle.
9.3 Under no circumstances shall Canadian Auto be liable for consequential, indirect, special, or punitive damages.
- Privacy Compliance
10.1 Personal information is collected, stored, and used in accordance with the Alberta Personal Information Protection Act (PIPA).
10.2 Information shall be used solely for service records, communication, billing, and regulatory purposes.
- Repair Order Authorization
11.1 By executing a repair order or estimate, the Customer authorizes Canadian Auto to:
a. Perform all labour described therein
b. Obtain and install required parts and materials
c. Operate the vehicle for testing, inspection, quality control, and/or delivery
11.2 Canadian Auto shall not be liable for loss or damages caused by circumstances beyond its control, including but not limited to fire, theft, or weather-related events.
- Warranty Policies
12.1 In-House Warranty (Parts & Labour)
- Coverage: 30 days or 3,000 km, whichever occurs first.
- Warranty consideration requires vehicle return to Canadian Auto.
- No refunds after vehicle release.
- Excludes third-party or Customer-supplied parts.
12.2 NAPA “Peace of Mind” Nationwide Warranty
- Coverage: 12 months / 20,000 km.
- Valid at participating NAPA AutoCare / NAPA AUTOPRO centres in Canada and the U.S.
- Exclusions include:
a. Internal engine or transmission repairs
b. Commercial vehicles exceeding 1.5 tons
c. Racing/off-road vehicles
d. Glass, bodywork, or structural repairs
e. Used, customer-supplied, or third-party parts
- Estimate Disclaimer
13.1 All estimates are approximate and subject to change based on inspection, diagnosis, or discovery of additional issues.
13.2 If costs are expected to exceed the estimate by more than $100, Customer approval will be obtained as per Section 5.
13.3 The Customer acknowledges the existence of a Garage Keeper’s Lien on all vehicles and parts until all charges are paid in full.
- Tire and Wheel Policy
14.1 The Customer must return for a wheel retorque as stated in Section 1.
14.2 Canadian Auto shall not be liable for stud breakage, wheel damage, or related failure due to prior improper torquing or corrosion.
- Teardown Authorization
15.1 Where teardown or disassembly is required for diagnosis, the Customer agrees to be responsible for associated charges.
15.2 Acceptance of teardown does not guarantee repair feasibility or cost limitations.
- Payment Terms
16.1 Payment in full is required prior to vehicle release.
16.2 All parts remain the property of Canadian Auto Remarketing (CAR) Ltd. until paid in full.
16.3 Balances past due are subject to 2% monthly (24% annual) interest.
16.4 Returned payments or NSF transactions will incur applicable fees.
- Storage Fees
17.1 A storage fee of $70.00 per day + GST applies when a vehicle is not collected after work completion, or when a non-repairable vehicle remains on-site beyond a reasonable timeframe.
- Shop Supplies Fee
18.1 A standard charge for “Shop Supplies” will be applied to all repair orders.
18.2 This fee covers consumables, minor hardware, environmental materials, and disposal costs not practical to itemize.
18.3 Shop Supplies shall not include major parts or billable fluid quantities.
- Customer Acknowledgment
By authorizing service or accepting return of the serviced vehicle, the Customer:
a. Confirms legal authority to authorize repairs
b. Acknowledges lien rights in the event of non-payment
c. Authorizes collection and use of vehicle/operator data for billing and accountability
d. Agrees to be financially responsible for all charges, fees, parts, taxes, and services authorized
e. Confirms understanding and acceptance of all terms herein