Reviews
Excellent service, they treated me very well, since I arrived I was well received by Nimer Baker and his son Jay Baker, we checked the vehicle both outside and inside and they showed me its characteristics in detail, they took the time to take me to test it and test the different driving modes of the vehicle among other things. I really recommend them 100%, they made me feel like family to the point that they gave me an ultimate automotive protection for the next 6 months totally included in the sale price. Trust them they have outstanding service from start to finish, they truly care about the well-being of their clients.
Amazing service! Jamal and the team has gone above and beyond every time I have brought my vehicle in! Highly recommend.
We’ve been going to Jay for a couple of years with two vehicles, the staff and experience here is easily the best we’ve had. I highly recommend them over anyone else.
Amazing service, could not be happier. My 10 year old Honda was in need of some work. The dealership wanted an insane amount, so I brought my vehicle here for a second opinion. Jay and team were fantastic, they reviewed the work order, looked at the car, and explained what needed to be done and why.
The final bill was about 40% less than Honda, and service was great. I will be bringing my vehicle back here for further service in the future.
I’ve worked in the dealership world over 10 years, I have not seen this type of care and integrity from and auto dealership before. It’s a personal experience and one that is well explained and fully transparent. If you’re nervous to go to a dealership, start here, you will feel comfortable. Keep running a great business guys!
Wow, after dropping off my vehicle for an out of province inspection, I was amazed at the high quality of service given. Professional, kept me updated, explained clearly what was needed, clean and tidy. If you are looking for a shop that stands behind their work, I highly recommend this shop.
Many thanks from Brenda
I was very pleased with the service I received at this shop. They were respectful, honest and kept me up to speed throughout the day on the status of the diagnostics and repairs. I brought my Jeep here for a second opinion, after being told by another shop that my A/C condenser was busted and I would need to spend a huge amount of money to have it replaced. I am glad I did it, as it turned out that there was nothing wrong with the condenser. Canadian Auto identified the actual issue and fixed it at a fraction of the cost that I would have had to pay for a new condenser. Will be coming back here for any future repairs.
Jamal and his team go above and beyond to make sure all your needs are met! Nothing but exceptional friendly service from all staff. Whether its regular vehicle maintenance or a problem that needs immediate attention they have always been able to help me out!
We just purchased a vehicle with the assistance of Nimer. Even with a few hiccups outside of his control, Nimer's customer service and the way he chooses to do business never waivered. He was easy to communicate with, transparent, kind and just a terrific person to buy a vehicle through. Highly recommend.
Excellent service experience dealing with Jamal and one of the best overall customer experiences I have had getting maintenance done on my vehicle. Friendly, honest and the you know the work being done will exceed your expectations. Would not go anywhere else.
Have to say this is easily my favourite mechanic shop in or around the city. They’ve solved all the tough mechanical problems my car has, that no other mechanic shop was able to figure out. They’ll continue to work after they closed for the day to ensure they solve your car problems in a timely manner. All the mechanics here are super knowledgeable, friendly and professional. I recommend this shop to all my friends and family because I know they’ll be taken care of here.
Not everything goes smoothly and I feel like how a business responds in those situations reveals more than when everything goes to plan. There was a concerning sound I needed diagnosed (sent a video of it to a family member who is a mechanic in BC and he couldn't figure it out without looking at it) so came here. Quick review they thought it was one thing, but by the time they dug into it, ended up being a bit worse than anticipated. They were straight up about it rather than just replacing the original diagnosed part and me having to go back again. There was a miscommunication with billing just because different hands were on it over the holidays. I believe a 4 wheel alignment charged over a 2 wheel by accident(alot of other shops always just charge the 4 wheel), but they brought it up to me first and resolved it right away. Extremely satisfied with the interactions with everyone there and how everything was dealt with. Would absolutely recommend and use them again.
I was referred to Canadian Auto Napa from a friend who recently bought a vehicle there and gave a very high recommendation to me on both the quality of the vehicle they purchased as well as the service.
This recommendation along with the ease of use on their website allowed me to find a vehicle I loved, book a test drive, apply for financing, get approved and take the vehicle home; the whole process took one day.
I found the honesty, integrity and service from Nimer made the whole process so incredibly smooth and I trust that I can take the vehicle back there anytime I have any troubles with it.
Highly recommended for reliable, top-quality service! Their expertise, fair pricing, and communication is outstanding. They swiftly fixed my car, and it runs better than when I first bought it. A friendly and knowledgeable staff made my experience seamless.
I had an oil change here and I really appreciate the flexibility in accommodating my request to book an appointment. Friendly staff, honest and does not upsell you anything. Will come back here for next service.
This was my first time at Canadian Auto and their customer service was fantastic! I brought in my Tacoma for a winter tire mount, balance and install; Jay and his staff we're more than accommodating while completing the swap in a timely manner! Safe to say I will be calling this shop for a new set of summer tires and rims this spring!
I started to bring my car here and can easily say they are amazing!
They are straightforward and say it how it is.
They don't try to up-sell and push other services on you.
Very friendly, and you can tell they are family and customer service oriented.
Nimer and his team is outstanding! Always available to help me with any vehicle concerns. Fixed my vehicle in a short time and the price was right on par with the quote provided prior to the service. Would never take my vehicle any where else!
Great customer service, I dealt with Jamal very friendly helpful and straight forward. After 1 year of owning my used vehicle, I have been treated as family. They have taken not only great care of my vehicle, but have given great advice for my friends and family
Excellent people who do a good job. Kind of hard to find these days!d Jay and Nimer both excellent people, and they will take care of you. They have all the products that the top end cars need. Usually at half the price of the dealership, I drive a Mercedes and they take excellent care of me! This is the place to go no matter what kind of car you drive, these folks will take care of you! For half the price the dealership would charge, and you can have the assurance of knowing the job is done right the first time! Thank you both for your excellent service.
Hours of Operation
Monday – Friday | 9:00 AM to 5:00 PM |
Saturday | 9:30 AM to 4:00 PM |
Sunday | By Appointment |